Refund Policy

Effective September 21, 2026

14 days, no questions asked. If Retake Plan is not helping you, email us within 14 days of your purchase and we will refund you in full — even if you have already used it.

How to ask for a refund

Email support@retakeplan.com with the subject "Refund".
Send it from the email address you used at checkout, or include that address in the message so we can find your payment.
You do not need to give a reason. If you do, it helps us improve.

What happens next

We process refunds within 2 business days of your email.
The money goes back to the card or account you paid with. Banks usually take 5–10 business days to show it.
Once refunded, your licence to use the product ends.

Plus and upgrades

Each purchase, including an upgrade to Plus, has its own 14-day window. You can refund an upgrade alone and keep the original purchase.

After 14 days

We will still refund a duplicate charge, and any purchase where a problem on our side stopped you from using the product and we could not fix it.

Please contact us before disputing a charge

A refund from us is faster and simpler than a dispute through your bank, and it gets you the same result. Write to us first and we will sort it out.